Abacus Basic Functionality Course(13dec09-25Dec09)

Abacus Smart Price And E-Ticketing Course(1Dec09 - 9Dec09)

Abacus Basic Functionlaties Course (19Nov - 27 Nov )

Malaysian Airlines (MH): Interactive Seat Map (IMAP)

Abacus is pleased to announce Malaysian Airlines (MH) as our latest Interactive Seat Map (IMAP) participant with immediate effect.

Abacus Basic Functionalities Course (22 Oct'09 - 30 Oct'09)

Abacus Smart Price Course ( 11Oct'09 - 16Oct'09)

Happy Tihar 2066

INDUCTION INTO THE INDUSTRY’S ONLY ‘TRAVEL HALL OF FAME’

Abacus International, Asia Pacific’s leading travel facilitator, has made its debut into TTG’s ‘Travel Hall of Fame’ following a decade win of the ‘Best Global Distribution System’ award.

The induction into TTG ‘Travel Hall of Fame’ is exclusively awarded to travel players who have consecutively won the same accolade more than 10 times at the annual TTG Travel Awards. Abacus is the first and only GDS to enter the ‘Travel Hall of Fame’.

This award is organised by leading travel publisher, TTG Publishing, with readers of TTG Asia, TTG China, TTGmice and TTG-BT mice China across Asia Pacific casting their votes based on criteria such as network comprehensiveness, ease of operation, user friendliness, efficiency and reliability.

Abacus International President and CEO Robert Bailey said, “It is a great honour to join the other leading travel companies in the esteemed TTG ‘Travel Hall of Fame’. “

“Over the years, the Abacus team has shown untiring passion to deliver travel solutions that benefit the business of both our partners and customers throughout Asia. This added recognition of our leadership in the industry will further inspire us to spearhead changes and identify opportunities to guide the industry forward,” continued Mr Bailey.

Abacus has launched several solutions and initiatives to help its travel partners and customers adjust to the changing travel environment. Notable amongst these were the introduction of a suite of online solutions, Abacus WebStart and Abacus WebCreate, to help agencies of every size to stake a claim in the cyberspace as well as the waiver of subscription fees for its leading fares solution, Abacus FareX in view of the tighter economic climate.

“This award is not just about Abacus, it also serves as a tribute to our employees, our customers and our partners. The strong partnerships and great camaraderie that each of them has forged with Abacus have helped us reach this memorable milestone. And so, a big ‘thank you’ to all of you out there who have ever voted for us!” said Mr Bailey.

With this induction, Abacus will have a permanent showcase at the ‘Travel Hall of Fame’ home, sited in the museum of the Raffles Hotel Singapore. The 20th Annual TTG Travel Awards 2009 was presented at the Centara Grand and Bangkok Conventions Centre in Bangkok, Thailand last night.

Happy Dashain

Abacus Basic Functionalities Course (6Sep - 16Sep)

Smart Price & E-Ticketing Course (27Aug - 6 Sep)

With Partner Carrier

Abacus Basic Functionalities Course ( 6Aug - 14Aug)

Abacus Basic Functionalities Course ( 3Aug - 11Aug)

Etihad Airways (EY) Booking policy

We would like to request again to the travel agnecies to follow the following booking policy of Etihad Airways(EY)

Administrative Bookings: - Agent must utilize non-billable status codes to produce invoices or itinerary for administrative or accounting purpose.

Cancellations & Churning: - If a customer cancels his or her reservation, the agent must immediately release Etihad Airways inventory. Repeated canceling and rebooking of the same flight segments and inventory class for the same travel dates is often done to circumvent ticketing time limits of the fare rule. This practice blocks seats from other agents and disservices all of our customers.

Duplicate Bookings - Agent must not create a Duplicate Booking for any reason, or duplicate any reservation booked by another TMC or that is stored in another CRS/GDS or Etihad Airways internal reservation system. It is the responsibility of the Agent to determine if the customer already made a booking.

Fare Rules - The Agent must adhere to all ticketing and fare rules. Agent must issue a valid ticket or cancel the PNR by the applicable Ticket Time Limit. Etihad Airways reserves the right to use an automatic program to cancel segments when ticketing has not occurred by the applicable Ticket Time Limit, however, the Agent is responsible for adhering to ticketing time limits.

Fictitious Name and Other Speculative Bookings - The Agent must refrain from holding Etihad Airways inventory until a passenger or ticketing opportunity arises. An Agent may use the GDS only when it relates directly to a passengers request or intention of purchase a ticket.

Non-exclusive examples of such bookings include the use of a valid surname followed by initials (e.g., Smith/A/B/C, Chen/A/S/D/F, Anderson/X/Y/Z) and fictitious or celebrity names (e.g., Mouse/Mickey, Bond/James).

Inactive Segments - Changes to itinerary segment status resulting in Inactive Segments requires action and must be removed from the CRS/GDS PNR at least 24 hours prior to flight departure. This includes canceling ticketed or un-ticketed segments with a status code of UN, NO, HX, TL, WK, WL, or WN and removing other inactive segments in the PNR with the status codes such as UC, US and DL. In all cases, the Agent is responsible for promptly working queues.

Passive Segments - Industry standard practice requires that passive segments be used for the purpose of ticketing only after a booking has been made in an airline's inventory system. Invalid/mismatched passive segments will be rejected and a message sent to the booking agent which will require action at least 24 hours prior to light departure. Etihad Airways does not allow passive segments to be used for other reasons including but not limited to satisfying CRS/GDS productivity requirements, to circumvent fare rules or to fulfill administrative functions

Etihad Airways shall have the right to audit all Booking transactions to identify non-compliant Booking practices and reserves the right to issue invoices to recover excessive GDS cost wastage. If the non-compliant activity is continued by a travel agent, Etihad Airways will consider additional action up to and including restricting that agency's access through the specific GDS which was used by the agency to abuse Etihad Airways inventory.

AIRIMP PNR Synchronization product with Jet Lite (S2)

Abacus is pleased to announce the successful implementation of AIRIMP PNR synchronization product with Jet Lite (S2) today, 04 August 2009.

The AIRIMP PNR Synchronization product allows carriers and GDS systems to synchronize passenger records in systems that participate in the traveler's itinerary. This will provide up to date and correct information for both the participating carriers and the owner of the PNR. This is a benefit to the traveler, carriers and the GDS as all points of contact with the passenger's itinerary will have the identical information about the passenger's reservation.

As a Sabre(abacus) hosted carrier plus this product implementation, you can book S2 segment in Abacus with highest confidence.

Some useful Fares Displaying Commands

Please find out the following very useful fare displaying commands.

Displaying the fare by no any validity.
1.FQKTMCAN-CZ¥VN


Displaying the fare by specifying point of sales.Some fares are not
displayed due to not updated of the point of sale.
2.FQKTMLHR-GF//DOH.


Displaying the fare by specifying inclusion code(PM) for promotional fare.
3.FQKTMLHR11AUGPM-QR


Displaying the fare by specifying inclusion code(ALL) for promotional fare.
4.FQKTMLHR11AUGALL-QR

Displaying the fare by specifying passenger type code:-
5.FQKTMSYD17AUG-TG¥PPRO

If further any queries, please contact Abacus NMC Helpdesk. Thank You!

QR: FARE UNDER KTMI001 WITHDRAWN WITH IMMEDIATE EFFECT

The following information is provided by Ms. Shreejana Singh Maharjan, Pricing & Sales Support Assistant, QATAR AIRWAYS, NP:

Please be informed that fare under KTMI001 is withdrawn with immediate effect to QR/UA QR/CO QR/DL QR/VS QR/AC and revised fare sheet will be forwarded shortly.

GDS/CRS Booking Policy for NACIL (AI/IC)

This is circular from NACIL(AI/IC). All Travel agents are requested to follow these giudelines while booking in Abacus and help Abacus to be a clean GDS.

CSL:CIRC:G30I:42
July 30, 2009
TO: ALL IATA AGENTS IN EASTERN INDIA

Dear Travel Partner,

It has been decided to raise an ADM equivalent of USD 5 (five) for every GDS abuse made by Agents while handling PNRs of passengers booked on AI/IC coded flights. You are therefore requested to be careful in avoiding such GDS misuse in your own interest.

A copy of GDS/CRS Booking Policy for NACIL (AI/IC) is given below for your reference and compliance:

As part of our continued efforts to reduce distribution costs NACIL (AI/IC) is updating GDS/CRS booking policy in line with industry participants. As you are aware GDS/CRS bill the airline every time a GDS/CRS enabled Travel Service Provider books, changes or cancels any airline segment. The booking policy is focused on encouraging our Travel Service Providers to clean up inactive segments and discourage any other practices that have negative inventory implications.

NACIL will be auditing all transactions to identify non-compliant practices. NACIL reserves the right to issue a monthly invoice or ADM (Agency Debit Memo) to recover GDS/CRS booking costs per segment plus an administrative service fee for any and all non-compliant practice. Compliance with the policy will reduce unnecessary costs while creating greater value for our shared customers through better seat availability and improved service.

The purpose of this policy is not to generate supplemental revenue for NACIL. Our endeavour is to reduce the cost associated with inactive segments and discourage any practice that adversely impacts the operation and finances of the airline due abuse of inventory and misuse of GDS/CRS enabled facilities. The best way to avoid fee and violations associated with this GDS/CRS policy is to make every effort to comply with the airline policy. As always, we are always available to support your efforts in case you have specific questions or concerns.

This policy applies to all Travel agents (Accredited and Non-Accredited; Domestic and International) and any person or entity accessing NACIL's Reservation System content directly or via the Internet or any other electronic means. It is the responsibility of the Travel Service Providers to ensure that all of its employees, across all locations are made familiar with this policy, and all future updates from NACIL either directly or through electronic media and GDS communications.

BOOKING / TICKETING PRACTICES
Canceling reservations
Segments must be canceled and inventory released immediately when a ticket has not been purchased in accordance with the fare rule, or when notified by a customer that travel is no longer needed, whichever comes first. Canceled space for one passenger shall not be used for another customer even if that customer desires an identical itinerary by adopting any internal substitution. A fresh request is obligated for the new customer, based on the then current availability and fares. Booking cancelled by the airline system due expiry of time-limit must also be cancelled in the GDS/CRS.

Churning
Churning refers to repeated canceling and rebooking of same itinerary in the same or different classes of service across one or more PNRs or GDS/CRSs. Churning is often done to circumvent ticketing time limits. This practice in totally unacceptable as it blocks seats from other Service Providers dis-servicing all of our customers.Your compliance with all booking and ticketing requirements is requested. Any passenger booking seen 3 or more times will be liable for cancellation of all existing bookings, with appropriate cost recovery and penal action. "Churning" is not permitted for any reason including, without limitation, to circumvent or extend ticketing time limits, to hold inventory, or to find a fare, or carry forward special remarks from one itinerary to another.

Dual CRS/GDS
A Travel Service Provider that uses more than one CRS/GDS in its business must book and ticket a specific passenger itinerary within the same CRS/GDS. Creation of ticketed passives in another PNR and in another GDS results in high costs to the airline for the same set of passengers, and therefore unacceptable.

Duplicate Bookings/Segments
Booking passengers on multiple flights or in multiple classes increases GDS booking fees for the airline and leads to spoilt inventory. All duplicate bookings generatedby a single Travel Service Provider are prohibited, including:
- Multiple itineraries for any number of passengers with the same passenger names, whether identical itineraries or not
- Reserving one or more seats on the same flight or different flights for the same time frame, regardless of the class of service or format used to make the reservations
- Additionally, creating a reservation where it is logically impossible to be used on each segment created across one or more PNRs or CRS/GDSs is not permitted e.g.violating traffic restrictions, minimum connect time, or impractical itineraries

Fictitious or Speculative Bookings
Fictitious/speculative bookings and ticket numbers holding onto airline inventory until a passenger or ticketing opportunity arises increases GDS booking fees for the airline, and reduces the availability of our product. Your cooperation is requested to use the GDS/CRS only when it relates directly to a passenger's request or intention to purchase a ticket.

Creating segments /passive or active/ or a combination of both causes financial losses to the airline.

Input of fictitious ticket numbers to hold a booking leads to a reduction of availability of our product in the market.

Examples of such bookings include reservations that list the following in the PNR:
- Schedule a/b/c
- Mouse/mickey and other common names
- Smith/a/b/c
- Test/Mr
Additionally, creating such PNRs to hold or block reservations due to anticipated demand, customer indecision, or for any reason including, without limitation, to circumvent any airline policy, reservation procedure or fare rules is not permitted.

Eliminating fictitious or speculative bookings will free up seats in your customers preferred class of service and better availability of seats for newer customers, while reducing unnecessary CRS/GDS costs to the airline. A desirable win-win for the travel Service Provider community, the traveler community as well as the airline is requested.

Group Bookings
An acceptable group booking may include segments entered passively into a CRS/GDS. These passive segments must match segments already existing in NACIL's Reservation System. Passive segments may only be entered at the time, and for the purpose, of ticket issuance.

Group bookings entered into a CRS/GDS that are not directly related to a customers' request and are subsequently canceled prior to ticketing are considered speculative.Groups booked in a manner designed to circumvent these procedures are subject to penalties and/or cancellation by the airline. NACIL prohibits creating speculative group bookings.

Inactive Segments
Inactive segments are segments in a PNR affected by a schedule change or flight cancellation or response to a non-direct sell. Inactive segments are sent to theService Provider queue in the GDS/CRS and can be identified with a status code of HX/NO/UC/UN/US.

All inactive segments must be cancelled from the GDS/CRS PNR at least 24 hours prior departure. Inactive segments that are not cancelled 24 hours prior to departure are subject to Cost Recovery Fee charges from AI/IC. Repeat and continued violations may incur additional penal action by the airlines.

Passive Segments
An acceptable passive segment is entered into a GDS/CRS for the purpose of ticketing. It must match an existing booking in NACIL's Reservations system. In theevent of a mismatch, a reject message is sent to the booking Service Provider and
the segment requires action at least 24 hours prior to flight departure.
Travel Service Providers must use claim PNR functionality when it is available and use it for ticketing instead of creating passive segments. The creation of passive segments when it is possible to claim an AI/IC created PNR instead, is not permitted.

In order to better control costs and eliminate abuse associated with the use of passive segments AI/IC participates in passive segment notification in GDS/CRSs which offer this enhancement. This means that whenever a travel Service Provider passively books an AI/IC segment, AI/IC receives a passive segment notification (PK,
PL, PU, PX) message at end transaction.

1. AI/IC will automatically validate each passive segment notification message to determine that a matching segment exists in the internal reservations system
2. If an identical segment does not exist within AI/IC's internal system a message will be sent back to the CRS/GDS PNR, changing the status code of the passive segment to "NO" (No Action Taken)
3. An SSR will also accompany the rejected segment stating that the segment containing the passive is not valid. Passive segment(s) may be rejected by AI/IC for
one or more of the following reasons:
a. Matching itinerary not found
b. Matching name not found
c. Matching number of passengers not found
d. Matching class of service not found
4. Industry standards require that passive segments be used "for the purpose of ticketing" only after a booking has been made in an airline's inventory system. NACIL does not allow passive segments to be used for other reasons, including the following:

a. To circumvent fare rules
b. To fulfill administrative functions

All violations therefore attract suitable action from the airline, not limited to raising ADMs or other financial recovery action.

Special Service Requests
We request you to wait for airline system response when first creating a PNR, or while closing an existing PNR with an end of transaction, before adding the SSR element. Thereafter you may retrieve the PNR and add your SSR requests and close the PNR by End of Transaction input. Separating the SSR input from normal PNR creation/update prevents creation of duplicate PNRs in NACIL system and potential violation.

When changing itineraries in a passenger name record (PNR), it is necessary to re-request any special service requests from the original booking. This includes unaccompanied minors and special meal requests. When an SSR message is needed for only part of the itinerary, the special service request must be flight specific andnot requested for all flights in the itinerary. Any wastages or financial costs and burden incurred by NACIL shall be duly passed upon to the ticketing agent or travel service provider.

Test or Training PNRs
The training mode or non-billable segment status codes provided by the CRS/GDS must
be used when testing situations, or training personnel. Creating PNRs for training
purposes using active sell segment status codes is prohibited.


Name Changes
All NACIL reservations require a valid first and last name as provided by the passenger. Travel Service Provider must provide customer's first and last names which are identical to those in the customer's passport.

Do not perform Name change or cancel the Names in the PNRs. Name changes are not permitted on reservations unless entered for the purpose of correcting a mis-spelling of the passenger's name. Contact the NACIL Reservation offices for assistance with mis-spellings to avoid cancellation of space.


Waitlist Segment
Travel Service Providers must not repeatedly create waitlist segments, which in any case do not increase the chance of waitlist confirmation. Agency must also avoid forced waitlist on closed flights.
All waitlist segments must be cancelled from the GDS/CRS PNR at least 24 hours prior departure. Waitlist segments that are not cancelled 24 hours prior to departure are subject to Cost Recovery Fee charges from AI/IC.

Invalid Ticketing
Travel Service Providers must not retain bookings with invalid ticket numbers. Invalid ticket numbers include restricted, used, refunded, voided, or non-existent ticket numbers.
Travel Service Providers must not issue confirmed tickets against bookings that are on request or non-confirmed status in NACIL's reservation system.
Travel service provider must ensure that the class code used for issuing ticket is identical to the code that exists on the PNR.


Ticketing Policy
Travel service provider must always use the latest and updated fares rather than pre-stored fares, and collect and report accurately all taxes, fees and surcharges imposed by all local and foreign governments.

Travel service provider must ensure collection of penalties for no-show, cancellation, reissue etc. as applicable.

Additionally, Travel Service Provider must adhere to the following :
- NACIL's time limits
- Do not reinstate/update dead PNRs (status HX,NO,UN,UC,US/HL)
- Do not cancel & add in the same transaction
- Applicable government regulations and requirements, and provide customer security information SSR DOCS/DOCA/DOCO) on PNR in the prescribed format as required
- Provide passenger mobile contact number on the relevant GDS phone field or OSI element to facilitate disruption handling
- Not create booking which violates the minimum connecting time requirement as defined by individual airlines
- Not create booking on non-existent flights and segments, invalid segments, or violate traffic restrictions, as defined or published by individual airlines
- Travel Service Provider must not separate Journey Control, Booking O & D, Married Segments for origin-destination single segment sale for any purpose, nor manipulate airline system logic

Policy violations
NACIL reserves the right to hold the Travel Service Provider responsible for any violations, and charge for any loss or damage caused. Authority for all interpretations of any and all violations will be entirely with NACIL.

NACIL reserves the right to cancel any booking, whether ticketed, or un-ticketed by Travel Service Providers in cases of non-compliance, or those who have been identified as non-compliant to any part of this policy.

NACIL further reserves the right to block any Travel Service Provider's access to view, book or ticket NACIL inventory at any time, and more specifically in case of violation of its policies.

Questions?
For questions concerning the NACIL's Booking Policy or debit memos issued by NACILplease submit questions by email to resauto@airindia.in For questions concerning GDS/CRS booking entries please contact your GDS/CRS provider.

(Kalyan Chatterjee)
Manager (Commercial)
f.General Manager (Commercial)

Meaning of ABACUS

As per Mr. Uttam Bhetwal of Osho World Nepal Travel,the following is the meaning of Abacus.

A=Always
B=Book
C=Create
U=Universal
S=Solutions

So ABACUS= Always Book & Create Universal Soultions.

Do you also have any creative Idea on what Abacus means to you? Please click on comment and share your idea with us.

Abacus Smart Price & E-Ticketing Course(23Jul'09 - 31Jul'09)

KTMI001 fares USA offine points VAI EUR GATEWAY for QR/UA, QR/CO, QR/DL ,QR/VS & QR/AC

The following information is updated as sent by Shreejana Singh Maharjan, Pricing & Sales Support Assistant, QATAR AIRWAYS, Kathmandu, Nepal

Please be informed that FARES UNDER KTMI001 TO USA OFFLINES FARES QR/UA, QR/CO, QR/DL ,QR/VS & QR/AC is getting revised and new fare sheet will be forwarded shortly Hence for any issuance of the ticket under this deal code KTMI001 please kindly contact Sales at 4-440849 and will update you accordingly.

Revised Fuel Surcharge effective 01 Aug 09: Dragon Air

Here is the information provided by Dragon Air:

Please be informed that CX/KA Fuel Surcharge will be increased as follows for tickets issue/reissue on/after 01 August 2009. The new levels will be as follows :
.------------Old level---------New level
Short Haul---- 7 -------------->8.8
Long Haul---- 31-------------->40.80

If you have any queries, please do not hesitate to contact us.

Brgds,
Karuna Shrestha
Executive-Sales and Marketing
Dragonair
Tel: 4444820

Operation of A330 effective 01 Oct 2009-Dragonair

The following information sent by Karuna Shrestha of Dragon Air will be of interest to Nepalese Travel Trade community:


Dear Trade Partners,

Warm Greetings from Dragonair!!!!

We are pleased to announce that effective 01 OCT 2009, KA/CX will be operating five flights a week with greater capacity by A330. This operation will definitely reduce existing payload restriction and enable you to book/sell KA/CX seats conveniently. For detailed information about flight frequency and schedule, pls contact our office in 4444820.

We would like to appreciate your overwhelming support rendered to us in the past and look forward to the same support in coming days too. Your support and co-operation are essential to make the operation of A330 a success.
HAPPY SELLING!!!
Brgds,
Karuna Shrestha
Executive-Sales and Marketing
Dragonair
Tel: 4444820

Abacus Basic Functionalities Course (12jul'09 - 21jul'09)

Abacus Smart Price & E-Ticketing Course ( 1Jul-10Jul)

DATA SHOWS ABACUS COMMANDS LEADERSHIP POSITION IN THE FAST GROWING ONLINE TRAVEL SPACE

Singapore, 08 July 2009 – Abacus International, the region’s leading travel facilitator, continues to dominate in the fast growing online travel bookings sector with an estimated market share of 70%.

Abacus’ Vice President of Marketing, Brett Henry said the company’s industry-leading records in Asia Pacific’s online bookings indicated that this ‘new-age’ distribution channel has come of age and has marked its importance as a main revenue stream for many travel agencies.

“With the online sector expected to grow rapidly as more Asian travellers move online, we are delighted with the strong online market penetration we have established with our travel agency partners in Asia’s leading online markets such as South Korea, Taiwan, Singapore, Hong Kong and India. Over 70% of all online travel bookings are processed through the Abacus GDS system,” Mr Henry said.

With almost 1 in 5 of all bookings made each year through the Abacus system coming through online sources, Mr Henry said that the online sector has shown remarkable stability through the otherwise volatile market of the past 12 months.

Whilst sales through traditional agencies have spiked and troughed several times online bookings held steady throughout the second half of 2008 before commencing a strong rise in the first half of 2009 with 13% growth in 1Q2009 and 30% growth in 2Q2009.

Fuelling the growth, Abacus has kept in step with its online travel agency partners’ needs through the launch of the new Abacus e-business constellation suite earlier this year. The launch of Abacus WebCreate and Abacus WebStart also now helps traditional agencies to add an online component into their businesses. These have seen strong adoption in China and Indonesia and new launches are planned for the other markets in 2009.

“Given the rapid rate of growth and change in new online channels, we are proud of the way Abacus has anticipated these developments and built a strong leadership position in the region’s online travel booking sector. Going forward we will continue to innovate to support our distribution partners to compete in this dynamic new space,” Mr Lim Lai Hock, Abacus’ Director of Online and Portfolio Strategy said.

About Abacus International
Singapore-based Abacus International is the Asia-Pacific's leading travel facilitator with more than 15,000 travel agency locations in 25 markets. With over 20 years of experience in fusing international best practices and local expertise with global and local partnerships, Abacus provides travel information and reservations specifically tailored to the Asia-Pacific region.

Abacus International is owned by Sabre and a consortium of Asia's leading airlines including All Nippon Airways, Cathay Pacific, China Airlines, EVA Airways, Garuda Indonesia, Dragonair, Philippine Airlines, Malaysia Airlines, Royal Brunei Airlines, SilkAir and Singapore Airlines. Sabre is the global leader in the electronic distribution of travel and travel related services.

More information on Abacus can be found at www.abacus.com.sg.

IC/AI: SCHEDULE AMENDMENT

This circular from NACIL may be of interest of Nepalese Travel Trade community:

All Passenger & Cargo Sales Agents,
NACIL : Eastern Region.

Schedule Circular – 26

Ref: ERM/CIR-S/2539 Date:6th July 2009

Sub: SCHEDULE AMENDMENT


Further to our Schedule Circular-25 under Reference No. ERM/CIR-S/2451 dated 27th June 2009 advising Lean Season curtailments.

All the flights mentioned as curtailed or withdrawn on certain days of the week have been restored to operate as per the existing timings with effect from 07th July 2009 till further notice.

Please note IC189 Mumbai-Vadodara is to be restored as per the following timings IC189 (Mumbai-Vadodara) – Departure Mumbai 0540 hrs arrival Vadodara 0640 hrs – Daily There will be no change in the timings of IC190 Vadodara-Mumbai

The list of curtailments announced earlier is repeated for your ready reference:

i. The following flights from 01st July till 30th September 2009
1. IC189/190 Mumbai-Vadodara-Mumbai daily
2. IC403/404 Delhi-Bangalore-Delhi on day 6
3. IC163/164 Mumbai-Goa-Mumbai on days 1234
4. IC817/818 Delhi-Ahmedabad-Delhi on day 7
5. IC971 Chennai-Mumbai on days 67
6. Mumbai-Chennai leg of IC671 on days 67
7. IC747/748 Kolkata-Kathmandu-Kolkata on day 2
8. IC573/574 Chennai-Colombo-Chennai on days 346
9. AI444/445 Bangalore-Singapore-Bangalore on days 24

ii) The following flights from 01st July till 15th September 2009
1. IC601/167 Mumbai-Delhi-Mumbai daily
2. IC688/166 Delhi-Mumbai-Delhi on day 6
3. IC803/804 Delhi-Bangalore-Delhi on day 67
4. IC168/602 Mumbai-Delhi-Mumbai on day 6

iii) IC727/728 Kolkata-Yangon-Kolkata from 15th July till 31st August 2009

iv) Varanasi-Khajuraho-Varanasi leg of IC406/405 on days 3 and 5 from 04th July till 29th July 2009

v) IC751/752 Varanasi-Kathmandu withdrawn only on days 6 and 7 from 04th July till 29th July 2009

Please advise all concerned accordingly.



( Kalyan Chatterjee )
Manager
(Commercial)
f. General Manager (Commercial)

IC/AI Circular: Necessary elements of PNRs

We are giving the circular from NACIL Kathmandu for your kind attention:

IC/AI को PNR Create गर्दा यि कुराहरुलाई ध्यान दिनुहोस् :

All Passengers Sales Agent
of NACIL
Kathmandu.

Ref No: KTM/17/317 Date: 05.07.09

Sir/Madam,

With warm seasons greetings from National Aviation Company of India Ltd.

This is further to our earlier circulars and briefings we are to inform you with following pertinent points while creating PNRs at your end.

1) The name element in the PNR should always be incorporated in the system in full and not the initial e.g. Mr. B. Basu will never be accepted instead Mr. Barun Basu or as per the passport or travel identification and no deviation on this account would be accepted.

2) Similarly Dietary preference, Contact details, Frequent Flier no and onward connecting details must be obtained from the passenger and it should be incorporated in the PNR without fail.

3) Contact details specially in case passenger having multi sector bookings, contact no. for each board point must be incorporated without fail.

Any deviation or discrepancies in the PNR causing discomfort to our valued passengers or difficulties in rendering services in a proper way, the concerned agent would be held responsible for such lapses and this would be viewed seriously.


Thanking you and looking forward to your cooperation always.


Yours sincerely
For AirIndia.

Gautam Saha
Manager
NACIL, Nepal.

Direct Access Interactive for Mexicana (MX)

We are pleased to advise that Direct Access Interactive (DAI) for
Mexicana (MX) has been implemented in Abacus today, 15 Jun 09.

Jet Lite (S2 705) Joining BSP Nepal

Effective 16th June 2009, Jet Lite (India) Ltd (S2 705) will be joining BSP Nepal.

Jet Lite (S2 705) is a Sabre hosted carrier. As a Sabre(Abacus) hosted carrier, there is a highest level of connectivity between Abacus system and Jet Lite system , and you can book and issue e-Ticket with highest confidence level in Abacus.

बढी Capping Abacus मा राख्नुहोस् र Confidence का साथ् S2 को Ticket issue गर्नुहोस् ।

Abacus Smart Price & E- Ticketing Course (28May - 8 Jun)

Form Right :
1. Kapil Raj Limbu - Magnificient Travel
2. Krishna Bdr.Khadka - Gorkha Intl' Travel
3. Suman Shrestha - Nagraj Travel
4. Mahendra Pd. Gautam - Inslusive Travel
5. Sharad Poudel
6. Paras Mani Bajracharya - Young Travel
7. Jimuna Shrestha - Dynamic Travel
8. Nani Maiya Khadka - Abacus Nepal, NMC
9. Bhawani Poudel - Nagraj Travel
10.Nistha Shrestha - Snow Bird Travel
11.Srijana Aryal - Gandaki Travel
11.Rama Khadka

Abacus Joint Promotional Scheme with CX/ KA

Sell CX/KA sectors using Abacus System and win lots of Prizes.

फ्लायर हेर्न तलको image मा क्लिक गर्नुहोस् :

Award program of Abacus and Etihad Airways Joint Promotion

QR Booking and Ticketing Policy

QR has send following Booking and Ticketing Policy. Please click below image to enlarge and read the policy.

Bhairahawa Domestic Airport Closed due to Airport Maintenance.

Mr. Sanjay Bajimaya Chief Executive of NEPA: TRAVELS & TOURS PVT. LTD has informed us that Bhairahawa Domestic Airport is closed from 21May to 30May due to Airport maintenance.

Vietnam Airlines (VN) System Migration

Please note that Vietnam Airlines(VN) has successfully migrated to Sabre on 17May approx. at 1400hrs/SIN.

Abacus Basic Functionalities Course ( 3May-14May)

Standing from Left :
1.Ram Prsd. Gautam - Inclusive Travel
2.Rama Khadka
3.Renu Tandukar - Choice Travel
4.Smita Karna - Sitara Travel
5.Sunita Kumari Poudyal - Rhino Travel
6.Nanu Khadka - ABACUS Nepal ,NMC
7.Doryas Laoti - Numa Travel
8.Niru G.C - Ok Nepal Travel
9.Tulsa Sigdel - Rolex Travel
10.Udaya Kiron Shukla - ABACUS Nepal, NMC

Sitting from Left :
1.Raj Kumar Ranjitkar - Rhino Travel
2.Suman Shrestha - Nagraj Travel
3.Dinesh Adhikari - Airway Travel

Secondary PNR display for Eva Airlines (BR) and Uni Airways (B7)

Please note that Eva Airlines (BR) and Uni Airways (B7) has successfully implemented Secondary PNR display in Abacus effective 1600/13May.

Congratulations!!!

We would like to congratulate the following Abacus Subscriber Travel agents for winning the Top Travel Agents award from Dragon Air Nepal.

Osho World Nepal Travel
Deurali Travel and Tours
Sumegh Travels and Tours
Jaya Travels and Tours

Similarly we would like to congratulate Jaya Travels and Tours for winning the Best Business Class Supporting Agent Award also.

Vietnam Airlines (VN) System Migration

Vietnam Airlines(VN) will be migrating its system to Sabre from 2300hrs/16May SIN.

Sabre is the sister organization of Abacus and Sabre and Abacus use same host in Tulsa USA.

Extension of QR KTMP002 Fare

The following information provided by Shreejana Singh Maharjan of Qatar Airways will be of interest to Nepalese Travel Trade Community.

Please click below image to enlarge:

Abacus Smart Price & E-Ticketing Course (20 Apr'09 - 28 Apr'09)

Standing From Left:
1.Shreejana Ranabhat - Plan Journey Travel
2.Heera Tuladhar - Gandaki Travel
3.Sunita Subedi - Rupakot Travel
4.Ram C.Sapkota - Sea-Link Travel
5.Ram P.Kapri - Gobal Fly Travel
6.Nanu Khadka - ABACUS NEPAL NMC
7.Manoj Maharjan - Zenith Experience Travel
8.Kamal Regmi - Shalimar Travel

Sitting From Left:
1.Anita Barakoti - Plan Nepal Travel
2.Komal Shrestha - Broadway Travel
3.Kamala Tamang - Razi Express Travel
4.Deependra Kunwar - Deep Muskan Travel
5.Shree Ram Dahal - Moonsun Travel
6.Bhakta Bdr.Gurung - Your's Travel

Kingfisher Airlines Reduce Agency Commission

Kingfisher Airlines has reduced agency commission to 5%
effective 24th April 2009 for Nepal Market.


This is as informed by Arpana Murudkar of Kingfisher Airlines, BOM.

Abacus Basic Functionalities Course (9Apr'09 to 19Apr'09)

Pelican Air (7V) as Latest Abacus participant

Abacus is pleased to announce Pelican Air (7V) as our latest
Answerback participant with immediate effect.

Please note that Pelican Air requires all names in bookings
to include salutations.

Happy New Year!!

Happy New year 2066!!

Abacus Smart Price & E-Ticketing Course ( 29Mar-06Apr)

Standing From Left:
1)Bikash Niraula - Bhandari Travel
2)Bikash Adhikari - Gorkha Travel
3)Gopal Tandukar - Akash Bhairav Travel
4)Deepika Shakya - Broadway Travel
5)Nanu Khadka - ABACUS Nepal NMC
6)Anju Basnet - Jaya Travel
7)Manjari Manandhar - Amrit Travel
8)Sona Shakya - Airways Travel

Sitting From Right:
1)Reju Sharma - Koshi Travel
2)Kripa Acharya - Gulf Travel

CATHAY PACIFIC WINS ‘AIRLINE OF THE YEAR 2009’ AWARD

We have received following message from Karuna Shrestha of KA/CX. Congratulation To Cathay pacific for being the winner of this prestigious award:


Cathay Pacific Airways welcomes the announcement that it has been named Airline of the Year in the World Airline Awards run by the London-based Skytrax research organisation – the third time it has taken the honour in the past 10 years. The airline was also named Best Airline Asia in 2009.

The awards were presented to Cathay Pacific at the Aircraft Interiors Expo in Hamburg, Germany, where Skytrax was celebrating the 10th anniversary of the World Airline Awards. The 2009 awards were based on the annual World Airline Survey run by Skytrax, which was conducted between August 2008 and March 2009.

Skytrax Chief Executive Officer Edward Plaisted said:

In a global study that proved to be our largest-ever passenger survey, it is truly a great achievement for Cathay Pacific to have secured the worlds best airline title in 2009. With over 16.2 million completed interviews, drawn from more than 97 nationalities around the world, we pay credit to the fact that Cathay Pacific is clearly delivering a quality of product and service that its customers really appreciate.

Cathay Pacific has been a consistent winner in the World Airline Awards, taking the Airline of the Year honour in 2003 and 2005 and winning plaudits for its Hong Kong lounges and inflight products. In the 2008 awards the airline took the Best First Class title following the introduction of its groundbreaking new cabins.

Commenting on the latest honour, Cathay Pacific Chief Executive Tony Tyler said:

We are delighted to once again be named Airline of the Year in the Skytrax awards. This award is very meaningful because it was voted for by the travelling public and it’s a real tribute to the dedication and professionalism shown by our whole team. At Cathay Pacific we have worked hard to develop a world-class international network from our Hong Kong home, offering passengers top-notch products and the best service in the air, and it’s very pleasing to receive this kind of global recognition.

Abacus Basic Training (19Mar - 26Mar)

From Left To Right:
Sandeep Karki - Sky Touch Travel
Deependra Kunwar -Deep Muskaan Travel
Viswas pasa Nakarmi - Lopsang Travel
Uttam Ranabhat -Swikriti Travel & Tours
Gaurav Kandoi - Shyam Travel & Tours
Deepesh Shrestha - Student
Sabin Karki - Nameste Travel
Udaya Kiron Shukla - Abacus Nepal NMC
Vinod K.C - Asian Light Travel
Rumu Timilsina - Abacus Nepal NMC
Sabita Karki - President Travel
Sujita Karki - My Destination Travel
Vishwa Pratap Acharya - Himalayan Ramp Travel

Abacus System Training in Pokhara

Special Fare to Australia

Dragon Air has brought an special fare to Australia for Nepalese Travel Agents. By selling this special fare ticket, travel agents will be able to win different prizes. This fare and contest is valid from 5 March to 30 April 2009.

Prizes are:
1st Prize: 2 Round Trips Ticket to Hongkong
2nd Prize: LCD TV
3rd Prize: Digital Camera
4th Prize: Mobile
5th Prize: MP3

Please Click Below Image to Enlarge the Flayer:

Book on ETIHAD AIRWAYS and win PRIZES

Contest Period: 3 March-30 April 2009

1st Prize:
KTM-LHR-KTM business Class Ticket
plus
Laptop Computer

2nd Prize:
KTM-AUH-KTM business Class Ticket
plus
Computer set with LCD Monitor

3rd Prize: Refrigerator
4th Prize :Digital Camera
5th Prize: MP3
6th to 10th Prize: Different Gift Hampers

Please click below image for Flyer to get detail information on contest rules

BG E-Ticket refund circular from Biman Kathmandu

You are requested to stop direct BG E-Ticket refund through GDS
now onwards as per decision of Biman Management, Head Office,
Dhaka.

Thanking You.

Yours faithfully
For: Biman Bangladesh Airlines Ltd.
Masood Hossain chowdhury
Country Manager-Nepal.


Hence Travel Agents need to do BG-ET refund through BSP Link.

RA new Fares Effective from 1st March 2009

1.Special Economy IT(Q Class)fares for the sector KTM-BKK
and KTM-BKK-KTM for sales in Nepal has been extended for
ticket issuance until 30th April 2009 with same terms and
conditions.

2.Special fares D and K class for KTM-DEL and KTM-DEL-KTM
for sales in Nepal has been discontinued for sales effective
from 1st march 2009. The New applicable rates  effective
1st March has been already notified to you earlier.

3.Folowing fares for below mentioned sectors have been
changed for tickets sales on/after 01 march 2009:


SECTOR        FARE BASIS    FARE   CLASS    APPLICABLE

KTM-DXB        HOW        NPR19000   H    ALL NATIONALS
KTM-DXB-KTM    HRT        NPR34200   H    ALL NATIONALS
KTM-DOH        HOW        NPR19500   H    ALL NATIONALS
KTM-DOH-KTM    HRT        NPR35100   H    ALL NATIONALS

EY Group Claim

First of all the Group PNR is created by ARO (Airlines Reservation Office). The ARO will release the PNR to the agent for E-Ticketing.

Two easy Steps to Claim EY Group PNR

1st step:- ¤QEY/*Airlines PNR
2nd Step:- ¤QEY/CLM



Note:- For any modification of EY Group Booking, please contact to Abacus Helpdesk. As no any amendment can be made by Agent and Airline.

For More Details,
Please view our DRS Page: Y/MKT/NP1/P38

Abacus Basic Functionalities Course ( 15-23 Feb)

Sitting from Left:-
Kamal Chhetri- Jvill Travel
Ajita Shah- Abacus Nepal NMC
Subarna Shrestha- Madina Travel
Min Kumari Sunuwar- Active Travel
Sudha Shrestha- Student
Niru Maharjan- Abacus Nepal NMC
Manjari Manandhar- Amrit Travel

Standing from Left:-
Nirjan Shakya- Student
Udaya Kiron Shukla- Abacus Nepal NMC
Santosh Bhandari- Aasha Nepal Travel
Dipesh Maharjan- Jugal Travel
Buddha Tamang- Singapore Travel
Manoj Maharjan- Zenith Experience Travel
Suman Kumar Nepali- Lonely Planet Travel
Chandra Kala Rana- Space Craft Travel
Pabitra Sitaula- Empire Intl Travel
Subash Thapa- NIST Travel

NP Airport Tax in Ticket

As per RA, for flight date effective from 1st March 2009, agencies need to show and collect following taxes. Until the system is not updated for these taxes, agent need to update it manually.

For Nepali
To SAARC 791 NP
To Other Countries 1130 NP

For Other Nationals:
To SAARC 791 NP + 565 NQ
To Other Countries 1130 NP+ 565 NQ

CZ ET in Abacus

Do you know that following agents are issuing CZ ET through Abacus?

1. Fast International Travel & Tours(PCC NH28) phone: 5541044, 5541919, 5537460
2. Osho World Travel (AQ78) phone: 4428598/4432514/4430466
3. Union International (ZD38) Phone: 4263945, 4267977,4265466

Travel agents can book CZ in Abacus and can issue ET from the above travel agencies.

Hope this information is useful to travel trade community of Nepal. Please click on comments and give your valuable comments on this.

ETIHAD AIRWAYS PREMIUM OFFER!!!

Hope this information from Ashok Basnet of ETIHAD AIRWAYS will be beneficial for Nepalese Travel Trade Community:

If you book before 28 February, your guests can fly higher for lower!

To celebrate the roll out of our new Inspired Service in Diamond First and Pearl Business Class is now available across our global network.

We'd like your guests to experience the difference for less.

Etihad Airways offers your passengers an opportunity to experience Business Class for the price of Economy and First Class for the price of Business, when you book before 28th Feb'09 and they Travel before 31st Mar'09 from Kathmandu and return before 31st May'09.

For more details of this exciting premium offer please contact Etihad Airways on 01-4233533. All the Fares are loaded on the CRS system.

Please click on comment and add your comments to this.

Abacus Nepal blog started

We have started this blog to facilitate Abacus user community to share and learn from each other. Please post any tips to help other users. Post any problem you may think other users can help. Also post any interesting incident that happened when working at travel agency. Please click on comment to view and add your comment.