Dear All Agents, We are informing you again that Management has decided to allow PSAs for reissue & refund through GDSs without contacting BG counter effect from 01Feb'15. We already have advised all GDSs (1A/1B/1G/1S) accordingly. In this regard - attached a document which includes followings : 1. Revised change fee & refund fee effective from 01Jan'15. (Page-1) 2. A general notification for PSAs.(Page-2) 3. A new functionality of RMS .(Page-3) 4. Introduction of new go show acceptance policy (domestic/international) including some additional functions.(Page-4) You are requested to follow the given changed policies. This is for your kind information and necessary action please. Best Regards Md. Emrul Ques Country Manager Biman,Kathmandu Nepal