Etihad Airways Circular
Servcie Fee-Effective 01 april 2010
Inline with the global market practice, Agency commission will now be replaced with Passenger Service Fees (PSF), which can be claimed from the passenger to the maximum of 7 percent of fares including fuel surcharge.
Passenger Service Fee (PSF) should not be reported in BSP and should only be reflected on Passenger receipt.
Passenger Service Fee will be purely an understanding between agency and passenger, no claims and liability of airline with regard to PSF.
Effective 01 April 2010 Agency IATA commission will be Zero for Etihad Airways
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