Abacus Virtuallythere - EMX, the fastest way to send travel itinerary to your customers

Dear All,

Are your travel agents still using EM command to send itinerary to the travellers? Get them to switch to use EMX command TODAY!


With EMX command, here’s some great benefits your travel agents and their customers can get to enjoy,

Travel agents can send out personalized email embedded itinerary:

· Add customized marketing messages

· Insert banner ads or cutout coupons

· Include segment related remarks and notes

 Choose to send itinerary in 25 customer preferred languages

Travellers can travel with great convenience and stay ahead of their trip:

 Receive up to the minute real-time email embedded itinerary

· Save hassles of going to retrieve itinerary from website

· Keep offline copy of itinerary for reference without WIFI/data connection required

Thank You

Nanu Khadka
Abacus Nepal NMC
PH. 4430946/4422012/4422034
Mob- 9841258875

AI CIRCULAR

Air India requirements for ticketing





Air India (AI) has requested us to advise all travel agents that ticketing must be carried out prior to the airline’s Ticketing Time Limit (TTL) stipulations. In the event that a cancellation (HX) has not been received from the airline after the TTL has been reached, agents must still contact their local AROs to request for an extension of the TTL if ticketing has not been completed in time.



Even though a PNR may be holding Confirmed Status, no tickets should be issued after a TTL has been reached unless the agent contacts its ARO first to inform them of their intention to ticket.
 
For further Details information Please contact to AI  Local office.
 
Thanks
Nanu Khadka
Abacus Nepal NMC
PH. 4430946/4422012/4422034
M. 9841258875

PIA CIRCULAR

PIA CIRCULAR


Dear All,

This is with reference to attached Code of Conduct Chapter 1, Para D, Point 21, 22 of Reservation and Ticketing Procedures signed by travel agents.We have encountered numerous passenger complaints and situations where PIA Contact Centre is unable to advise passengers about unusual flight circumstances such as flight delays, early departures, cancellations etc. This issue has mainly been highlighted because a high percentage of such PNRs, do not contain either customer contact number or the travel agent’s number is invariably inserted. In the event of cancellation or flight disruption, PIA Contact Centre is unable to inform the passenger which causes complaints and inconvenience to the valued customers. This practice is contrary to our SOPs. It is once again reiterated that insertion of passenger contact is mandatory element in PNR at point of Origin, Transit and Turnaround. We have observed that even when contact number is given, in many instances it is not properly inserted in Phone Field at the time of PNR creation but in OSI field, which is not a correct practice. Although above mentioned irregularities are mostly committed by our travel agents but this practice is ultimately resulting in passenger mishandling, complaints and decreased customer loyalty for PIA. As a policy, it is once again stated that any financial liability incurred to PIA as a direct consequence of non-compliance of Code Of Cunduct on account of insertion of passenger contact will be collected from concerned agent along-with fine of PKR1000/Pax or equivalent in local currency. A repeated violation may result in delinking of the agent.

This is for necessary compliance. Please acknowledge.



Warm Regards,



Zakir Hussain

Manager Nepal

Pakistan International Airlines

565-Hattisar, Kathmandu

Nepal

Tel: 00-977-1-4439563/4439565

Fax: 00-977-1-4439564

Mob: 00-977-9851110432

email: ktmuupk@piac.aero

Meeting with Nepal Airlines 6th Jul 2012

Abacus Basic Functionalities Course (26Jun-04Jul)

Etihat Airways and Abacus Promotion for US sector sales and Travel period from 01jun- 31aug

DEAR ABACUS TRADE PARTNER ,


ABACUS AND ETIHAD AIRWAYS IS PLEASED TO ANNOUNCE THAT

AGENT CAN BOOK ETIHADAIRWAYS US SECTORS

INCLUDING INTERLINE SALES IN ABACUS

TOP THREE TRADE PARTNERS TO SELL

HIGHEST NUMBER OF USA TICKETS WITH

ETIHAD AIRWAYS ON ABACUS FAREX AND WIN ATTRACTIVE PRIZES

1ST PRIZE

FREE TICKETS TO ABU DHABI WITH FREE VISA AND STAY

2ND PRIZE

LAPTOP

3RD PRIZE

DIGITAL CAMERA

AND SHOPPING VOUCHERS

PLEASE DROP YOUR PNR QP/DWQ99/09 AFTER TICKET ISSUE

FLY ETIHAD AIRWAYS AND BOOK ON ABACUS



            *******Thank You*******
                 Abacus Nepal NMC
                Customer Support
              PH.4430946/4422012
             Nanu Khadka/9841258875

Fare and Tax hide in ET PIR in virtuallythere site

DEAR ALL ABACUS USERS,






IF AGENT WANTS TO SEND TICKET BY HIDING THE FARE AND TAX



THROUGH WWW.VIRTUALLYTHERE.COM



THEN BEFORE TICKET ISSUANCE



USE THE BELOW ENTRY 5Z¥ID-NF



BUT MUST FOLLOW BELOW



AFTER PNR CREATION IE BIDOWI,



AFTER PRICING THE PNR



USE THIS COMMAND 5Z¥ID-NF



AND THEN ONLY USE TICKET ISSUE COMMAND

Update by
Nanu Khadka
mob- 9841258875