Thursday, May 24, 2012

PRICING TIPS for ETIHAD AIRWAYS US SECTORS

  <胄Ȝ>PRICING TIPS for ETIHAD AIRWAYS US SECTORS

All Abacus Agents are able to price PNR on Abacus for Etihad Airways US sectors including Interline on American Airline through Abacus FareX.




3 Steps Fare Pricing



Description Entry



Retrieve Abacus PNR                                                                                *BAUSAC



STEP 1: Pricing for lowest Fare                                                                    NFT/EY



STEP 2: Accept and store Fare in PNR                                                        NFAC



STEP 3: Save Fare                                                                                       ER



Note: Must have a PNR present in the work area.

How to display Fare?



 Adult Retrieve all applicable Agent Fares                                                 NFDKTMBOS/EY



 Retrieve all Fares with specific travel date                                                NFDKTMBOS/01JUN



 Passenger TYPE (AD-Adult, CH-Child, IN-Infant                                 NFDKTMBOS/EY¥PCH-IN



 Booking code distributed by EY                                                             NFDKTMBOS/EY¥BM



How to display Fare Rules?



 Fare rules display by Fare line NO 1                                                      NFN1



 Fare routing display by Fare line NO 1                                                  NFR1

More display                                                                                            NFR1*ALL



 Fare endorsement display by Fare line NO 1                                        NFE1



Other Entries

Display previous page                                                                             NFMU

Move Up                                                                                               MU

Display next page                                                                                  NFMD

Display first page                                                                                   NFMT

Display last page                                                                                   NFMB



Enjoy!

Fly Etihad Airways & book on Abacus. Thank you.

Tuesday, May 15, 2012

PIA CIRCULAR

Dear All,
This is with reference to attached Code of Conduct Chapter 1, Para D, Point 21, 22 of Reservation and Ticketing Procedures signed by travel agents.We have encountered numerous passenger complaints and situations where PIA Contact Centre is unable to advise passengers about unusual flight circumstances such as flight delays, early departures, cancellations etc. This issue has mainly been highlighted because a high percentage of such PNRs, do not contain either customer contact number or the travel agent’s number is invariably inserted. In the event of cancellation or flight disruption, PIA Contact Centre is unable to inform the passenger which causes complaints and inconvenience to the valued customers. This practice is contrary to our SOPs. It is once again reiterated that insertion of passenger contact is mandatory element in PNR at point of Origin, Transit and Turnaround. We have observed that even when contact number is given, in many instances it is not properly inserted in Phone Field at the time of PNR creation but in OSI field, which is not a correct practice. Although above mentioned irregularities are mostly committed by our travel agents but this practice is ultimately resulting in passenger mishandling, complaints and decreased customer loyalty for PIA. As a policy, it is once again stated that any financial liability incurred to PIA as a direct consequence of non-compliance of Code Of Cunduct on account of insertion of passenger contact will be collected from concerned agent along-with fine of PKR1000/Pax or equivalent in local currency. A repeated violation may result in delinking of the agent.
This is for necessary compliance. Please acknowledge.

Warm Regards,

Zakir Hussain
Manager Nepal
Pakistan International Airlines
565-Hattisar, Kathmandu
Nepal
Tel: 00-977-1-4439563/4439565
Fax: 00-977-1-4439564
Mob: 00-977-9851110432
email: ktmuupk@piac.aero

Thursday, May 10, 2012

Circular form Air India


From:   Industry Affairs Division
Date: 10th May, 2012
To:       All AI Offices/GDS/Airlines
Ref.: TF 05/04
                       

Subject: User Development Fee at IGI Airport (DEL)

The Airports Economic Regulatory Authority (AERA) in India vide Order No 03/2012-13 dated 20th April, 2012 has granted permission to levy User Development Fee (UDF) for passengers departing and arriving from Indira Gandhi International Airport, New Delhi (DEL) for travel effective 15th May, 2012. 


                         Name of Fee
User Development Fee
Code                   Code
IN
Effecti            Effective Ticketing Date
3 May 2012
                      Travel date
From 15 May 2012 to 31 March 2013        
A                     Application
Per departing and arriving passenger


International
Category
Short Haul
Medium Haul
Long Haul
Distance
up to 2000 km
2001-5000 km
Above 5000 km
Ticket issued in Indian Rupees
INR
INR
INR
Departure
600
950
1200
Arrival
490
786
990




Ticket issued in Foreign currency
USD
USD
USD
Departure
11.84
18.75
23.69
Arrival
9.67
15.53
19.54





Domestic
Category
Short Haul
Long Haul
Distance
up to 500 km
more than 500 km
Ticket issued in Indian Rupees
INR
INR
Departure
260
520
Arrival
220
440



Ticket issued in Foreign currency
USD
USD
Departure
5.13
10.27
Arrival
4.34
8.69









Administrator
Delhi International Airport Ltd
Exemptions
§       Transit/Transfer Passengers (up to 24 hours). A passenger is treated in transit only if onward travel journey is within 24 hrs from arrival into Delhi and is part of the same ticket, in case 2 separate tickets are issued it would not be treated as a transit passenger.

This charge to be collected on the ticket by all airlines. The tax is interlineable. The lifting carrier is responsible for remittance. The fee is inclusive of Service Tax.

This fee is applicable in addition to the Development Fee (TFC code – YM) charged at IGI Airport, DEL.

Due to introduction of UDF, the Facilitation Component of Passenger Service Fee (PSF) has been removed. Hence, WO amount applicable for departure at DEL is as follows;

Name of Fee
Passenger Service Fee
Code
WO
Effective Ticketing Date
Immediate
Effective Travel date
15 May 2012
Application
Per departing passenger

New Rate
Old Rate
Tickets issued in INR
INR 146.07
INR 233
Tickets issued in foreign currency
USD 3.65
USD 5.82
Exemptions
NIL

IATA has confirmed update on their system and distributed to all GDS (including SITA) for implementation.

Important Note
We have taken up the issue of collecting UDF on tickets issued before the fee was implemented in the system as it is not possible to manually collect UDF. Any further update on this subject will be intimated through a circular.

Rate of UDF for travel after 1st Apr 2013 will be advised in due course.

Please distribute this circular to all concerned.


Tushar Bhagat
Sr Manager- Industry Affairs